Terms of Service#
Last updated: 1 October 2026
1) Agreement & Parties#
These Terms of Service ("Terms") govern your access to and use of the image background removal services, APIs, websites, and related materials provided by withoutbg.com ("Service"). The contracting party is Imran Kocabiyik, Dudenstr. 24, 10965 Berlin, Germany ("Provider").
By using the Service, you confirm that you are acting for business purposes (B2B) and have authority to bind your organization. This applies equally to the API and the web app; we do not contract with consumers (§ 13 BGB). By creating an account you confirm that you sign up for business purposes.
2) The Service#
We provide automated background removal via an API and a web app. We may improve, modify, or discontinue features at any time.
API. You send images to our servers; we return the result in the response and keep no copy.
Web app. Your browser sends a reduced copy of each image (at most 1024 px on the long side) for processing and creates the full-resolution result locally on your device. Results are kept only in your browser's storage on that device for up to 7 days, or until you clear them or your browser removes them. We hold no copies and cannot recover results; downloading and keeping them is your responsibility.
3) Accounts & Access#
You may create an account using an email magic-link or by signing in with a supported third-party identity provider (currently Google or GitHub). Accounts created via a third-party identity provider are subject to these same Terms. You must keep credentials (including API keys, magic-link emails, and any linked third-party account used to sign in) confidential and are responsible for activity under your account. Do not share credentials outside your organization.
Your use of Google or GitHub to sign in remains governed by their respective terms of service and privacy policies. You are responsible for maintaining the security of those accounts. We may add, change, or remove supported identity providers at any time.
4) Fees, Credits & Taxes#
Credits. The Service is paid with prepaid, usage-based credits. Each successfully processed image costs 1 credit, through the API and the web app alike; failed requests are not charged. All credits on your account share one balance, available to all your API keys and the web app.
Validity. Each credit pack is valid for the period shown on the pricing page at the time of purchase, counted from when the credits are added. When the validity period ends, unused credits are frozen, not deleted: they cannot be used until you make another purchase, which unfreezes them. A purchase never shortens the current validity period.
Subscriptions. Subscriptions renew automatically every month and are billed through Stripe until cancelled. The plan's credits are added at the start of each billing period and are valid for 30 days plus a 3-day grace period. You can cancel at any time in your account; cancellation takes effect at the end of the current billing period, and credits already added remain usable until their validity ends.
Refunds & taxes. Credits and subscription fees are non‑refundable unless mandatory law requires otherwise. Prices are exclusive of taxes; you are responsible for applicable taxes. If you are a German Kleinunternehmer per §19 UStG, this will be indicated on invoices.
5) Service Level Objective (SLO) - Not an SLA#
We target high availability and fast processing times as a Service Level Objective (SLO) only. This is not a service level agreement; no service credits are provided. This SLO statement replaces and supersedes any other SLO/SLA wording.
6) Acceptable Use#
You will not: (a) reverse engineer or attempt to extract the models; (b) interfere with or overload the Service; (c) upload unlawful content; (d) use the Service for biometric identification, face recognition, or surveillance; (e) use the Service to violate laws or rights of others.
7) Content & IP#
You retain all rights to your inputs and outputs. You grant Provider a limited license to process inputs and outputs solely to provide and secure the Service. Provider does not use your inputs or outputs to train, fine-tune, validate, or evaluate models, or to build datasets.
8) Data Protection#
Provider acts as processor and you as controller for personal data in images you submit through the API or the web app. The parties will enter into a GDPR-compliant Data Processing Agreement (DPA) (Art. 28 GDPR). The DPA (including technical and organizational measures and subprocessors list) is incorporated by reference and made available as a separate document.
9) Warranties & Disclaimers#
The Service is provided “as is” and “as available”. To the maximum extent permitted by law, Provider disclaims all warranties, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non‑infringement. You are responsible for reviewing outputs before production use.
10) Limitation of Liability (Consolidated)#
To the maximum extent permitted by law: (a) Provider will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill; and (b) Provider’s aggregate liability arising out of or relating to these Terms will not exceed the amounts you paid in the 3 months preceding the event giving rise to liability.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or where liability cannot be limited under applicable law.
11) Term & Termination#
You may stop using the Service at any time. We may suspend or terminate access for material breach, legal risk, or security reasons. Upon termination, your license to use the Service ends; Sections 7–15 survive.
12) Changes to the Service or Terms#
We may update the Service and these Terms. Material changes will be notified by email or in‑product. Continued use after the effective date constitutes acceptance.
13) Governing Law & Venue#
These Terms are governed by the laws of Germany. Exclusive venue is the courts of Berlin, Germany.
14) Notices#
Notices to you may be sent to your account email. Email notices are deemed received when sent if no bounce is returned within 24 hours.
15) Assignment; Severability; Export; Entire Agreement#
You may not assign these Terms without our consent; we may assign to an affiliate or in connection with a merger or sale. If any provision is unenforceable, the remainder stays in effect. You represent that you are not subject to sanctions and will comply with applicable export laws. These Terms, together with the DPA and any order forms, are the entire agreement regarding the Service.
Changelog: 1 October 2026 — Section 1: business-only use also applies to the web app; Section 2: described the API and the web app, including that web app results are kept only in your browser and cannot be recovered by us; Section 4: rewrote credits to match how they work (1 credit per image, validity periods, frozen credits, subscriptions and cancellation); Section 7: content is never used to train models (no opt-in), matching the DPA; Section 8: the processor role covers the web app. 22 May 2026 — clarified in Section 3 that accounts may be created via supported third-party identity providers (Google, GitHub) and remain subject to these Terms. Previous: consolidated duplicate liability clauses into a single Section 10; kept a single SLO statement in Section 5; removed overlapping/duplicated wording elsewhere; aligned cross‑references and headings.